Terms of service

Welcome to SkillzCollab. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and SkillzCollab Limited (“SkillzCollab,” “we,” “our,” or “us”), governing your access to and use of the SkillzCollab platform, mobile applications, and related services (collectively, the “Service”).

By creating an account, submitting or commissioning creative work, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must refrain from using the Service.

• “Brand”: Any individual, company, or organisation that uses the platform to request, commission, or engage services.
• “Creative”: Any individual or entity providing creative, professional, or content-related services via the platform.
• “Deliverables”: Any work, output, or content created, submitted, or delivered by Creatives as part of a project or service on the platform.
• “User Content”: Any content, materials, or information uploaded, shared, or submitted by users through the platform, including text, images, audio, video, or other formats.

2.1 What we provide

SkillzCollab is a digital marketplace connecting Irish creative professionals with global brands and opportunities. The platform enables businesses to source creative solutions while giving Irish creatives a space to showcase their work and expand their reach internationally.

2.2 How it works

Through the Service, brands can publish creative briefs and projects, while creatives can submit responses, share portfolios, and build visibility. The platform also includes tools for collaboration, communication, and knowledge sharing to support professional engagement within the creative community.

2.3 Our role

SkillzCollab provides the technological framework for these interactions but does not participate in or become a party to any contracts, commercial arrangements, or deliverables agreed between users. The terms of engagement, including scope of work, fees, and intellectual property rights, remain solely the responsibility of the parties involved.

2.4 Accessibility and inclusivity

SkillzCollab is committed to ensuring accessibility for all users, including those with disabilities. We will make reasonable efforts to provide accessible design features and accommodations consistent with applicable accessibility standards. Users may contact us to request additional support or accommodations.

3.1 Who can use the service

The SkillzCollab platform is open to all users interested in showcasing or commissioning creative work. By creating an account, signing in, or using the platform, you confirm that you are doing so with appropriate consent or supervision where required and that you agree to abide by SkillzCollab’s Terms of Service and Privacy Policy. SkillzCollab does not impose a strict age restriction but expects all users to act responsibly and, where applicable, for parents or guardians to supervise participation by minors.

3.2 Your account responsibilities

When registering, you must provide accurate and up-to-date information. Only the minimum information required to create your account is collected (such as name, email, and password). You are responsible for maintaining your account’s confidentiality and for all activity under your account. SkillzCollab may verify user details to maintain platform security and integrity.

3.3 Verification and enforcement

To preserve the integrity of the platform, SkillzCollab reserves the right to verify the identities and credentials of users at any time. We may suspend or terminate accounts that contain false, misleading, or incomplete information, or where misuse of the Service is detected.

4.1 Your ownership

As a creator, you retain full ownership of the intellectual property rights in any creative works, submissions, portfolios, or other material that you upload, publish, or otherwise make available on the Service (“User Content”). SkillzCollab does not claim ownership over your creative work.

4.2 Our limited license

By submitting User Content, you grant SkillzCollab a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute your work strictly for the purposes of operating, maintaining, and promoting the Service. This license is necessary to enable us to showcase your content on the platform and make it accessible to other users.

4.3 Your warranties

You represent and warrant that you own or control all rights to your User Content, and that its use through the Service does not infringe or violate the rights of any third party. You are solely responsible for the legality, reliability, and appropriateness of the material you upload.

4.4 Removal of content

SkillzCollab reserves the right to remove or restrict any content that violates applicable law, third-party rights, or platform standards. If your content is removed or restricted, you will be informed of the reason. You may appeal such decisions by emailing (escalations@skillzcollab.com) within 10 business days of receiving notice. All appeals will be acknowledged within 30 business days and reviewed by a separate internal team for fairness. SkillzCollab may conduct an additional review if necessary to ensure a fair outcome.

Where SkillzCollab removes or restricts access to User Content, we will notify the user of the reasons for removal. Users may request a review of the decision within 14 days. Appeals will be reviewed by a separate internal team to ensure fairness and transparency.

4.5 SkillzCollab’s intellectual property

The Service itself, including the platform’s software, design, branding, databases, and proprietary features, remains the exclusive property of SkillzCollab and its licensors. Nothing in these Terms grants you ownership of or rights to our intellectual property, other than the limited license necessary to access and use the Service.

5.1 User responsibilities

SkillzCollab facilitates financial transactions between brands and creatives but does not act as a contracting party to those agreements. Creatives are solely responsible for delivering work in accordance with agreed specifications and timelines. Brands are, in turn, responsible for making full and timely payment under the terms they have agreed with representatives.

5.2 Platform fees and commissions

In consideration for providing the Service, SkillzCollab may charge commissions or service fees on payments processed through the platform. The applicable fee structure will be communicated clearly at the time of engagement and may be updated periodically. By continuing to use the Service, you agree to be bound by the fee schedule in force at that time. The current fee schedule, including commissions and service charges, is published and updated on the SkillzCollab platform. Fees are calculated as a percentage of the transaction value unless otherwise specified. Users are responsible for reviewing the applicable schedule before engaging in transactions.

5.3 Payment processing

SkillzCollab facilitates payments between brands and creatives through Remitly, an authorised third-party payment processor. SkillzCollab’s role is limited to enabling secure transactions between users; we do not act as a bank, escrow, or contracting party to user agreements.

The process:

• All transactions are processed directly through Remitly.
• SkillzCollab does not permanently store credit card or bank details.
• Payment data is securely handled by the provider and retained only for 90 days for verification or dispute purposes.
• After confirmation, deliverables are transferred to the relevant party in accordance with the agreement.
• For any payment related issues, users can contact our support team at (payments@skillzcollab.com).

5.4 Refunds and reversals

Refunds or payment reversals are managed by Remitly within 30 days, in accordance with their policies. SkillzCollab remains actively involved throughout the payment process and assists within 5–7 business days if users encounter issues.

5.5 Limitations of liability

While we aim to provide a secure and reliable transaction environment, SkillzCollab does not guarantee payment between users. We are not liable for non-payment, under-payment, or breaches of contract between creatives and brands. Our role is limited to providing a facilitation service.

5.6 Dispute resolution support

SkillzCollab oversees each transaction to ensure transparency and fairness. If payment-related disputes arise, users can contact our support team for assistance. While SkillzCollab helps coordinate communication with the payment provider, we are not responsible for external delays or breaches of user-to-user agreements.

6.1 Competitions, eligibility & content removal

Competitions hosted on SkillzCollab may include specific eligibility and content rules. These will be published with each competition brief. SkillzCollab may remove or restrict content that violates competition rules or platform standards. Removals can be executed by automated systems, the technical team, or the review team.

Age restrictions:

• 18+ for general participation.
• Certain competitions may be open to minors with verified parental consent.

Appeals: Users can appeal removals or disqualifications by emailing (escalations@skillzcollab.com) within 14 days.

6.2 Professional and lawful use

All users are expected to use the Service in a professional, respectful, and lawful manner. You agree not to misuse the platform or engage in any activity that could harm SkillzCollab, its community, or its reputation.

6.3 Prohibited content and behaviour

You must not post, upload, or share any material that is unlawful, defamatory, obscene, infringing, or otherwise harmful. Similarly, you may not harass, exploit, impersonate, or misrepresent other users, nor may you use the Service for deceptive or fraudulent purposes.

6.4 Fair dealing and payments

Users are prohibited from attempting to circumvent payment obligations, manipulate fee structures, or otherwise engage in conduct designed to avoid legitimate financial commitments made through the platform.

6.5 Automated access restrictions

The use of bots, scrapers, or other automated tools to collect data from or interfere with the normal functioning of the Service is strictly prohibited.

6.6 Enforcement and remedies

SkillzCollab reserves the right to investigate suspected violations of these standards. We may suspend, restrict, or permanently terminate user accounts where breaches are identified, without prejudice to any other legal rights or remedies available to us. In addition to these Terms, users must comply with the SkillzCollab Community Guidelines, which provide further details on expected standards of professional conduct, collaboration etiquette, and content-sharing practices. These guidelines are available on the platform and form part of these Terms.

7.1 SkillzCollab’s role

SkillzCollab provides the technological framework for users to connect and collaborate, but is not a contracting party to any agreements formed between brands and creatives. The terms of each engagement, including deliverables, deadlines, and payment obligations, are matters solely for the parties involved.

7.2 Intellectual property dispute resolution

Where a dispute involves allegations of intellectual property infringement (e.g., claims that User Content violates copyright, trademark, or other IP rights), the affected party must promptly notify SkillzCollab. Upon receipt of a valid complaint, SkillzCollab may temporarily remove or restrict access to the disputed content while investigating. Users will be allowed to respond, and SkillzCollab may reinstate or permanently remove content based on the outcome. Nothing in this clause limits a party’s right to pursue remedies in court.

7.3 Direct resolution first

Users are encouraged to resolve any issues directly and in good faith before seeking formal assistance. Most disputes can be settled through clear communication and mutual agreement on the platform.

7.4 Platform assistance

If users are unable to reach an agreement on their own, SkillzCollab may—at its discretion—offer limited, non-binding mediation support to help facilitate a resolution. This support may include assisting communication between parties or offering clarification on contractual terms or payments. Participation in mediation does not affect the legal rights of either party.

7.5 Internal review process

If mediation fails or is declined, users may request a formal internal review by contacting our dedicated team at (escalations@skillzcollab.com).

• Dispute submissions must be made within 5 to 7 business days from the date of the incident or from when the user becomes aware of it.
• SkillzCollab will acknowledge receipt of the dispute within 30 business days.
• Our internal review team will investigate the matter objectively and aim to provide a written response or proposed resolution within 30 business days of acknowledgement.
• Where appropriate, SkillzCollab may propose corrective actions, recommend further communication between parties, or refer the matter to external resolution channels.

7.6 Legal recourse

If no resolution is reached through SkillzCollab’s internal processes, either party may pursue formal legal action. Nothing in this section limits the rights of users to seek judicial or regulatory remedies under applicable law.

7.7 No obligation or waiver of rights

Nothing in this clause obliges SkillzCollab to intervene in user disputes or to provide a definitive resolution. Users retain the right to pursue claims, remedies, or enforcement through applicable legal or regulatory channels in accordance with governing law.

8.1 Service provided “As Is”

The SkillzCollab platform is provided on an “as is” and “as available” basis. While we aim to ensure reliability and security, we do not guarantee uninterrupted access, error-free operation, or that the Service will meet every user’s specific needs.

8.2 Exclusion of warranties

To the maximum extent permitted by law, SkillzCollab disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8.3 Limitation of liability

SkillzCollab’s liability for payment processing or transfer-related issues shall be limited to the greater of €100 or the total service fees paid by the user within the preceding 12 months. SkillzCollab does not accept responsibility for contractual obligations, quality of work, or late delivery between users.

8.4 Force majeure

Neither SkillzCollab nor users shall be liable for failure or delay in performing obligations where such failure results from causes beyond their reasonable control, including but not limited to natural disasters, acts of government, cyberattacks, power outages, or labour disputes (‘Force Majeure Events’). Obligations will be suspended during the Force Majeure Event, and performance shall resume once the event ceases.

9.1 Our rights

SkillzCollab may suspend, restrict, or terminate your account or access to the Service at any time, with or without prior notice, if you breach these Terms, misuse the platform, or engage in conduct that may harm SkillzCollab, its users, or its reputation.

9.2 Effect of termination

Termination does not affect obligations that have already accrued, including payment responsibilities, confidentiality commitments, or intellectual property licenses granted to SkillzCollab. Such obligations will remain enforceable even after your account is closed.

9.3 Account deletion

Users may request voluntary deletion of their accounts at any time through platform settings or by contacting support. Upon deletion, SkillzCollab will deactivate the account and permanently remove personal data in accordance with our Privacy Policy, subject to retention obligations required by law (e.g., financial records).

10.1 Governing law

These Terms are governed by the laws of Ireland and apply to all users globally. Any dispute or claim arising under these Terms shall be resolved under Irish law and within Irish jurisdiction.

10.2 Jurisdiction

The courts of Ireland shall have exclusive jurisdiction to hear and determine any disputes arising under or in connection with these Terms.

10.3 Cross-border contractual consideration

Given that SkillzCollab connects users globally, contracts entered into directly between users may be subject to the laws and jurisdiction of Ireland. Users are solely responsible for ensuring that their agreements comply with relevant international, national, and local laws. SkillzCollab shall not be liable for conflicts of law or enforcement challenges between users in different jurisdictions.

10.4 Mandatory legal provisions

Nothing in this clause shall limit the application of any mandatory consumer protection laws or other overriding legal provisions that may apply.

11.1 Right to amend

We may update or revise these Terms from time to time to reflect changes in our business operations, services, or applicable laws.

11.2 Notification of material changes

Where we make material changes to these Terms, we will make reasonable efforts to notify users in advance, either via the Service or through other appropriate communication channels.

11.3 Acceptance of revised terms

Your continued use of the Service after any amendments take effect constitutes your acceptance of the revised Terms.

These Terms, together with our Privacy Policy and Cookie Policy, form the entire agreement between you and SkillzCollab with respect to your use of the Service. If any provision is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.